Effective Date: May 6, 2025.

At Bartex (referred to as “Bartex,” “we,” “our,” or “the platform”), we are committed to ensuring a fast, secure, and transparent withdrawal experience for all users. This Withdrawal Policy outlines the procedures, requirements, and terms that apply when withdrawing funds from your Bartex account. By using our services, you agree to comply with the guidelines detailed below.

1. Eligibility for Withdrawal

To initiate a withdrawal from your Bartex account, the following conditions must be met:

  • Your account must be fully verified in line with our Know Your Customer (KYC) and Anti-Money Laundering (AML) standards.
  • Your account must have a positive balance, excluding margin obligations or locked funds.
  • Funds requested for withdrawal must not be tied to open trades or used as active collateral.
  • The withdrawal request must meet or exceed the minimum withdrawal threshold set by Bartex.

2. Withdrawal Process

2.1 Submitting a Request

Log in to your Bartex account and navigate to the withdrawal section to begin the process. Select your withdrawal amount and preferred method. All requests must be submitted through our secure interface.

2.2 Processing Timeframe

Bartex processes most withdrawal requests within 3 business days. Processing times may vary based on method, volume, or verification status.

  • Bank Transfers: Typically processed in 3–5 business days
  • Crypto Withdrawals: Processed within 24 hours after approval

2.3 Fees and Charges

Bartex may charge a processing fee depending on the withdrawal method chosen. Any fees will be clearly displayed before you finalize your request. Additional charges imposed by banks, wallet providers, or intermediaries are the responsibility of the client.

3. Payment Methods

Bartex supports a variety of withdrawal options based on your location and currency:

  • Domestic and international bank transfers
  • Cryptocurrencies (e.g., Bitcoin, Ethereum, USDT)
  • Debit/Credit cards and alternative providers where supported

Please note that not all methods are available in all regions.

4. Withdrawal Limits

To ensure platform security and operational efficiency, Bartex enforces minimum and maximum withdrawal guidelines:

  • Minimum Withdrawal: $50 (or equivalent in other currencies)
  • High-Value Withdrawals: May require additional documentation or extended review time

5. Account Verification and Security

5.1 Identity Confirmation

All users must complete full identity verification before withdrawal requests can be approved. This includes:

  • A valid government-issued photo ID
  • Proof of address (such as a recent utility bill or bank statement)
  • Additional documentation is required based on the withdrawal amount or regulatory checks

5.2 Security Monitoring

Bartex reserves the right to delay or block withdrawal requests in cases of suspected fraud, suspicious activity, or policy violation. We may withhold funds temporarily during investigations.

6. Delayed or Denied Requests

A withdrawal request may be paused or declined for several reasons:

  • Insufficient available balance
  • Incomplete or pending account verification
  • Invalid or mismatched withdrawal details
  • Breach of platform rules or suspected misconduct
  • Technical disruptions affecting processing systems

If your request is delayed or denied, you will be notified via your account dashboard or email, and instructions will be provided on how to resolve the issue.

7. Currency Conversion and Exchange Fees

When withdrawals involve currency conversion, Bartex applies rates based on real-time market data at the time of processing. Depending on the withdrawal method used, a conversion fee may apply.

8. Changes to This Policy

Bartex may update this Withdrawal Policy at any time in response to legal, operational, or platform-related changes. Any updates will be posted on our website and communicated through official channels. Continued use of the platform after updates implies your acceptance of the revised policy.

For questions or support regarding your withdrawal, please contact our team at:

Address:
Colony Piccadilly
Manchester Co-Working & Office Space
5 Piccadilly Pl, Aytoun St.
Manchester M1 3BR, United Kingdom
Telephone: +44 125 2437 726
Email: [email protected]